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Evidence Guide: CHCECE027 - Promote equity in access to the service

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCECE027 - Promote equity in access to the service

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor the use of the service

  1. Analyse attendance patterns and calculate percentages of children from local community who are under represented in using the service
  2. Set ratio targets for increased use of service by those under represented and collaborate with all relevant parties to monitor progress
  3. Calculate the achievement of these targets
Analyse attendance patterns and calculate percentages of children from local community who are under represented in using the service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Set ratio targets for increased use of service by those under represented and collaborate with all relevant parties to monitor progress

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate the achievement of these targets

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement strategies to enhance participation of under represented groups

  1. Identify and implement strategies for engagement with client groups
  2. Promote services to the range of client groups by providing information in relevant formats
  3. Establish feedback processes to enable people to provide information about their experiences accessing the service
  4. Identify barriers and implement strategies to address them
  5. Critically evaluate service practices and policies against access and equity principles and recommend changes as necessary
  6. Implement strategies in collaboration with all relevant parties
Identify and implement strategies for engagement with client groups

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote services to the range of client groups by providing information in relevant formats

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish feedback processes to enable people to provide information about their experiences accessing the service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify barriers and implement strategies to address them

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critically evaluate service practices and policies against access and equity principles and recommend changes as necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement strategies in collaboration with all relevant parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Convey the eligibility criteria clearly

  1. Identify and communicate funding program eligibility criteria
  2. Identify and communicate organisation eligibility criteria
  3. Identify any client groups that must be given priority according to guidelines
  4. Provide a clear statement of who can and who can not access the service
  5. Communicate reasons for eligibility criteria of the service
Identify and communicate funding program eligibility criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and communicate organisation eligibility criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify any client groups that must be given priority according to guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide a clear statement of who can and who can not access the service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate reasons for eligibility criteria of the service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine eligibility and priority for the service and communicate the decision effectively

  1. Gather sufficient information on applicant and determine eligibility and priority
  2. Clearly explain decision, reasons and waiting list procedures
  3. If the person is ineligible for service, explain appeal process or alternative options
  4. Refer to more appropriate service as required
Gather sufficient information on applicant and determine eligibility and priority

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clearly explain decision, reasons and waiting list procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

If the person is ineligible for service, explain appeal process or alternative options

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer to more appropriate service as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review outcomes

  1. Monitor and evaluate strategies to enhance participation of underrepresented groups
  2. Collaborate with relevant parties to identify and implement improvements
Monitor and evaluate strategies to enhance participation of underrepresented groups

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collaborate with relevant parties to identify and implement improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance Criteria specify the level of performance needed to demonstrate achievement of the Element.

1. Monitor the use of the service

1.1 Analyse attendance patterns and calculate percentages of children from local community who are under represented in using the service

1.2 Set ratio targets for increased use of service by those under represented and collaborate with all relevant parties to monitor progress

1.3 Calculate the achievement of these targets

2. Develop and implement strategies to enhance participation of under represented groups

2.1 Identify and implement strategies for engagement with client groups

2.2 Promote services to the range of client groups by providing information in relevant formats

2.3 Establish feedback processes to enable people to provide information about their experiences accessing the service

2.4 Identify barriers and implement strategies to address them

2.5 Critically evaluate service practices and policies against access and equity principles and recommend changes as necessary

2.6 Implement strategies in collaboration with all relevant parties

3. Convey the eligibility criteria clearly

3.1 Identify and communicate funding program eligibility criteria

3.2 Identify and communicate organisation eligibility criteria

3.3 Identify any client groups that must be given priority according to guidelines

3.4 Provide a clear statement of who can and who can not access the service

3.5 Communicate reasons for eligibility criteria of the service

4. Determine eligibility and priority for the service and communicate the decision effectively

4.1 Gather sufficient information on applicant and determine eligibility and priority

4.2 Clearly explain decision, reasons and waiting list procedures

4.3 If the person is ineligible for service, explain appeal process or alternative options

4.4 Refer to more appropriate service as required

5. Review outcomes

5.1 Monitor and evaluate strategies to enhance participation of underrepresented groups

5.2 Collaborate with relevant parties to identify and implement improvements

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance Criteria specify the level of performance needed to demonstrate achievement of the Element.

1. Monitor the use of the service

1.1 Analyse attendance patterns and calculate percentages of children from local community who are under represented in using the service

1.2 Set ratio targets for increased use of service by those under represented and collaborate with all relevant parties to monitor progress

1.3 Calculate the achievement of these targets

2. Develop and implement strategies to enhance participation of under represented groups

2.1 Identify and implement strategies for engagement with client groups

2.2 Promote services to the range of client groups by providing information in relevant formats

2.3 Establish feedback processes to enable people to provide information about their experiences accessing the service

2.4 Identify barriers and implement strategies to address them

2.5 Critically evaluate service practices and policies against access and equity principles and recommend changes as necessary

2.6 Implement strategies in collaboration with all relevant parties

3. Convey the eligibility criteria clearly

3.1 Identify and communicate funding program eligibility criteria

3.2 Identify and communicate organisation eligibility criteria

3.3 Identify any client groups that must be given priority according to guidelines

3.4 Provide a clear statement of who can and who can not access the service

3.5 Communicate reasons for eligibility criteria of the service

4. Determine eligibility and priority for the service and communicate the decision effectively

4.1 Gather sufficient information on applicant and determine eligibility and priority

4.2 Clearly explain decision, reasons and waiting list procedures

4.3 If the person is ineligible for service, explain appeal process or alternative options

4.4 Refer to more appropriate service as required

5. Review outcomes

5.1 Monitor and evaluate strategies to enhance participation of underrepresented groups

5.2 Collaborate with relevant parties to identify and implement improvements